The CIOB will share its findings with the Grenfell Tower Inquiry (Wikimedia Commons)

Crisis of quality in UK construction, survey reveals

28 February 2018 | By GCR Staff 5 Comments

More than three-quarters of construction professionals believe the industry’s management of quality is inadequate, according to research by the Chartered Institute of Building (CIOB).

Within that, 84% said workmanship suffers because of poor management of quality, and 82% said signing off work is compromised by the same.

74% said construction quality is not taught effectively at educational establishments, reports Construction Manager.

“This is a reality check for construction,” said Paul Nash, chair of the CIOB’s Construction Quality Commission, which was launched in October last year following a series of high-profile failings, including the discovery of structural defects in Edinburgh schools and consumer dissatisfaction with new homes.

“The findings from our call for evidence show that urgent changes are required in the way quality is managed.

“Construction projects should always have sufficient resources allocated to quality management, both financial and human. But a focus on price and programme has driven the wrong behaviours, leading to quality being neglected.”

Survey results (CIOB/Construction Manager)

Nearly 200 responses were received from industry professionals, trade bodies, the insurance sector and members of the public, with the majority highly critical of construction’s quality management procedures, while also criticising building regulations, certification schemes, value engineering practices, and training and education.

The CIOB will also share the findings with both the Hackitt Independent Review of Building Regulations and Fire Safety and the Grenfell Tower Inquiry team.

The commission is recommending a number of measures, Nash said.

“The first will be to develop a competency-based quality qualification/certification,” he explained. “The second will be the creation of a quality code which will capture best practice and set the standards to be expected from the industry. The third will be to ensure that quality has greater emphasis in the CIOB Education Framework.

Top image: Grenfell Tower, London. The CIOB will share its findings with the Grenfell Tower Inquiry (Wikimedia Commons)